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Privacy Policy

Effective date: July 11, 2026

This policy is a product template. The owner must confirm retention periods, subprocessors, international-transfer terms, and legal rights with qualified counsel before accepting customers.

Information we process

We process Google account identity data needed for login, workspace settings, subscription status, payment references, security/audit events, and donation details submitted by viewers. We do not store full card numbers; payment details are handled by ECPay.

How we use information

We use information to authenticate users, operate overlays and donation pages, collect subscription fees, prevent fraud, provide support, secure the service, and meet legal obligations.

Sharing

We share information with infrastructure, database, email, authentication, and payment providers only as needed to provide the service or comply with law. Streamer-entered donation content is visible to the workspace owner and may be displayed in their overlay.

Retention and security

We retain account, billing, and audit records for operational and legal needs, then delete or anonymize them according to the owner’s documented retention schedule. Credentials are encrypted at rest in production and access is restricted by workspace.

Your choices

Contact support to request access, correction, export, or deletion, subject to identity verification and records we must retain by law.

Contact

Privacy requests: jjmow.cs15@nycu.edu.tw

Terms of Service